surfaceOwl Privacy Policy
Effective: February 27, 2024
This Privacy Policy has been crafted with the intent of making you—our Clients—feel informed and empowered with respect to your privacy on surfaceOwl Inc.
1. Introduction
We are a cloud-based platform for professionals.
1.1 Purpose
Our mission is to help companies accelerate digital transformation and AI programs by enable enterprises to evaluate current performance, and estimate the business value and tradeoffs of many potential scenarios that could exist for their enterprise. This accelerates leadership decisions and improves confidence in outcome attainment.
1.2 Agreement
You agree that by clicking “Register”, “Join”, or similar options, accessing or using our services, you are entering into a legally binding agreement (even if on behalf of a company) with surfaceOwl Inc. This Policy outlines how we comply with applicable U.S. privacy laws, including providing you with rights to access, correct, or delete certain information, as required by law.
You agree to only provide information that is truthful and authorized to provide. You also agree to comply with the law and avoid providing information that violates any intellectual property rights or breaks a contract.
We protect your personal information and only provide this information to third parties as required: with consent, to carry out instructions, as legally necessary, or to protect the rights of surfaceOwl and its users.
2. Information We Collect
Our Privacy Policy applies to all Users. We collect information to offer personalized and relevant experience.
We may collect the following categories of personal information: Identifiers: such as name, email address, phone number. Professional Information: job titles, employer details (if provided). Technical Information: IP address, browser type, device identifiers, and usage data.
We use these categories of information to provide, improve, and secure our services, as well as to personalize your experience.
2.1 Data Controllers
The information provided to or collected by surfaceOwl is controlled by surfaceOwl Inc., a California Corporation. If you disagree with providing such information, you should avoid using our services.
2.2 Legal Bases for Processing
We process your information on several bases, including your consent, contractual necessity, and our legitimate interests in improving and securing our services.
2.3 Registration
To create an account, we require at least your name, email, and/or mobile number, a password, and agreement to this Privacy Policy and our User Agreement.
2.4 Customer Service
When contacting customer support, we collect necessary information to address issues. This collected information is for service-related purposes and not advertising.
2.5 Using the surfaceOwl Services
We collect information when you use our services, such as IP address, device type, browser type, and other technical details for functionality and usability improvement.
2.6 Cookies
Cookies help us recognize users and improve the user experience and security. We may also use similar technologies like web beacons or pixels for functionality and analytics. You can manage your cookie preferences through your browser settings.
2.7 Other Information
We continuously innovate, which may result in new ways to collect and use information. We will notify users about significant changes to this Privacy Policy.
2.8 User Rights and Choices
Depending on your jurisdiction, you may have the right to request access to your personal information, delete it, or opt out of certain data uses. To exercise these rights, please contact us at email address listed below. We will respond as required by applicable law.
3. How We Use Your Information
You agree your information can be used by us as described.
3.1 User Communications
We use your information to respond to feedback, requests, and initiate communications with you.
3.2 Development
Information you and other users provide helps us conduct research and improve our services for a better user experience.
3.3 Change of Control
If there is a change in ownership of surfaceOwl, your information may be transferred to ensure the continuation of services.
3.4 Service Providers
We may employ third parties for services such as analysis, maintenance, and support. These parties must comply with surfaceOwl’s policies.
4. Other Important Information
We take security and privacy seriously.
4.1 Security
We implement industry-standard safeguards to protect your data, though no online system is guaranteed to be completely secure.
4.2 International Data Transfers
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once the information is no longer needed, we securely delete or anonymize it.
4.2 Children's Privacy
Our services are not directed to individuals under the age of 13. Our User Agreement clearly restricts use of our services to ages greater than 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate action.
4.3 Data Retention
If you access our services from outside the United States, please note that your personal information may be transferred and processed in the U.S. We use appropriate safeguards, such as contractual clauses with our clients and 3rd party providers, to protect your data during these transfers.
4.4 Privacy Policy Changes
We will notify you of significant changes to this Policy by updating the ‘Effective Date’ and, where appropriate, by providing a prominent notice on our website or emailing you. Your continued use of our services after these changes become effective constitutes acceptance of the revised Policy.
5. How to Contact Us
Feel free to contact us:
Email: feedback@surfaceowl.com
Mail: surfaceOwl Inc., 4778 Dewey Dr., Fair Oaks, CA 95628, USA